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Policies

Privacy policy

We value your business and your privacy. We only share your name and address with our shipping partners. If you wish for us to delete your information immediately after fulfilling your order please contact us at 585-295-8222 or Sales@ShadeThings.com. We do not sell your information.

Return policy

30 Day Money Back Return

Buyer Pays for Return Shipping

If a buyer returns an item, it should be returned in the same condition in which it was received, and it should include all items that were in the original package.

Warranty

1 Year Warranty against manufacturer defects.  Avoid high winds, completely remove umbrellas and accessories in extreme weather conditions to avoid damage.

Download Full Warranty

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NEWSLETTER

ABOUT US

NEW RELEASES

20 years ago we wanted a better shade solution for our own deck. We made some home-made solutions which over the years became the Deckhands™ clamp system. 

There are other designs in the works. Keep coming back for updates !

* - 304 stainless steel may rust in the presence of salt or harsh chemicals like chlorine. Select the 316 models for these locations.

** - If used as directed. Avoid high winds, completely remove umbrellas/accessories in extreme winds/weather or seasonally. Never have sideways loads such as ropes under tension, or heavy off-center accessories. 

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