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Policies

Privacy policy

We value your business and your privacy. We only share your name and address with our shipping partners. If you wish for us to delete your information immediately after fulfilling your order please contact us at 585-295-8222 or Sales@ShadeThings.com. We do not sell your information.

Return policy

30 Day Money Back Return

Buyer Pays for Return Shipping

If a buyer returns an item, it should be returned in the same condition in which it was received, and it should include all items that were in the original package.

Warranty

1 Year Warranty against manufacturer defects.  Avoid high winds, completely remove umbrellas and accessories in extreme weather conditions to avoid damage.

Download Full Warranty

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